Parts and Accessories
A key aspect of maintaining high customer satisfaction scores is having
immediate access to the most commonly needed parts and accessories.
This is the greatest parts department challenge and we accomplish
this in four major ways:
- Huge inventory of computer selected, frequently needed parts
in a 3000 square foot parts warehouse.
- We expedite delivery from manufacturer's parts depots for special
order parts.
- We arrange for pickup throughout the Greater Louisville Area
to acquire needed parts.
- We have daily arrivals of commonly needed parts from manufacturer's
parts depots.
Our fully integrated in-house computer system maintains and
refines our entire parts inventory and technical information.
It is a state-of-the-art computer parts cataloging system
that will accurately determine the exact part you need.
Since we service so many year models of Ford, Lincoln and
Mercury products, there are virtually millions of parts that
could be needed at any time. Our system is linked to the manufacturer
and continuously analyzes what parts are frequently needed
and what trends may be occurring nationally. Additionally,
this system also assists in locating hard to find parts.
We maintain a staff of courteous and knowledgeable
parts professionals who are always ready to help you with your needs.
|
