A key aspect of maintaining high customer satisfaction scores is having immediate access to the most commonly needed vehicle parts and vehicle accessories.
This is the greatest parts department challenge and we accomplish this in four major ways:
- Huge inventory of computer selected, frequently needed vehicle parts in a 3000 square foot parts warehouse.
- We expedite delivery from manufacturer's parts depots for special order parts.
- We arrange for pickup throughout the Greater Louisville Area to acquire needed parts.
- We have daily arrivals of commonly needed parts from manufacturer's parts depots.
Our fully integrated in-house computer system maintains and refines our entire vehicle parts inventory and technical information. It is a state-of-the-art computer auto parts cataloging system that will accurately determine the exact part your vehicle needs.
Since we service so many year models of Ford, Lincoln and Mercury products,there are virtually millions of parts that could be needed at any time.Our system is linked to the manufacturer and continuously analyzes what parts are frequently needed and what trends may be occurring nationally.Additionally, this system also assists in locating hard to find parts.